Zaxby’s Feedback Survey @

Zaxby’s, a well known fast-food business, has created the Zaxbys Listens Survey at to solicit consumer input. This poll is meant to determine guest satisfaction with Zaxby’s cuisine, service, and overall dining experience. Here’s a thorough summary of the survey, including how to participate, who is eligible, and what the benefits are.

What is the Zaxby’s Listening Survey?

Zaxby’s Listens Survey is an endeavor by the company to obtain client input. If you’ve eaten at Zaxby’s, you may provide comments on meal quality, cleanliness, and service. Consider this a restaurant performance assessment.

Eligibility to Participate

To participate in the Zaxby’s Listens Survey, you must:

  • Be a legal resident of the United States.
  • Be at least 18 years old.
  • Have a valid Zaxby’s receipt with a survey invitation, used within 14 days of your visit.
  • You can only participate once a month using a unique survey code.
  • You should be proficient in English or Spanish.
  • Employees of Zaxby’s and their immediate families are ineligible to participate.

Rewards for Participating

Participants can enjoy several rewards:

  • Daily opportunities to win a $1,000 cash prize.
  • Weekly chances to win up to $1,500.
  • Entries into a Sweepstakes Prize draw.
  • A coupon for a free item (e.g., Big Zax Snak) on your next visit, with the specific offer detailed on your receipt.

How to Participate

  • Visit Zaxby’s: Make a purchase and keep your receipt.
  • Language Selection: Choose between English or Spanish for the survey.
  • Enter Receipt Information: Enter the survey code, store location, and visit date from your receipt.

  • Complete the Survey: Answer questions regarding your dining experience.
  • Submit & Get Your Code: Upon completion, you’ll receive a code for a free Zaxby’s item

Survey Participation Without a Purchase

If you haven’t made a purchase, you can still enter the sweepstakes by mailing a postcard with your contact information to:

Empathica Weekly Sweepstakes
511 Avenue of the Americas, #40
New York, NY

Zaxby’s App

The Zaxby’s App enhances your dining experience by allowing you to order ahead, customize your meal, access special deals, earn rewards, and locate nearby Zaxby’s restaurants. Available on Google Play and the App Store.

Zaxby’s Customer Support

Phone: 705-353-8107
Email: [email protected]
Fax: 706-433-2330
Customer Care Hotline: 866-892-9297


The Zaxby’s Listens Survey is an excellent way for customers to share their experiences. By participating, you not only contribute to improving Zaxby’s services but also stand a chance to win exciting rewards. Your feedback is valuable and highly appreciated by Zaxby’s.


Q1. What rewards can I get from the survey?

Ans: Daily and weekly cash prizes, sweepstakes entries, and food coupons.

Q2. Can I take the survey without a purchase?

Ans: Yes, through a mail-in entry.

Q3. What is the Zaxby’s App used for?

Ans: For ordering food, accessing deals, earning points, and finding store locations.

Q4. How do I contact Zaxby’s customer support?

Ans: Via phone, email, fax, or the customer care hotline.