Potbelly Customer Satisfaction Survey

Are you a fan of Potbelly Sandwich Shop? If so, they want to hear from you! Visit Potbellylistens.com to take part in the Potbelly Guest Experience Survey. Share your thoughts on their food and service to help improve their offerings and customer satisfaction. It’s quick and easy, and as a thank you, you’ll receive a Potbelly Coupon for your next visit. Your feedback is invaluable in helping Potbelly enhance their service and menu.

What is PotbellyListens?

PotbellyListens.com is a feedback platform for the Potbelly Sandwich Shop, a beloved fast-food chain in the United States. They’re eager to gather your insights on their service and offerings it’s like giving them a grade!

Requirements for Potbelly Listens Survey

  • Receipt Requirement: Keep your receipt with the 20-digit survey code.
  • Eligibility: Must be a legal U.S. resident, 18 or older.
  • Time Frame: Complete the survey within 3 days of your purchase.
  • Internet Access Required: The survey is online, so internet connection is necessary.
  • Language Proficiency: Must understand English or Spanish.
  • Survey Limitation: One survey per receipt and person.
  • Offer Rules: Rewards are not exchangeable for cash and non-transferable.
  • Employee Restriction: Not open to Potbelly employees or their immediate families.
  • Coupon Validity: Use your coupon within 30 days of the survey.

How to Take the PotbellyListens Survey

  • Make a Purchase at Potbelly and save your receipt.
  • Visit the survey site at www.potbellylistens.com.
  • Choose a Language (English or Spanish).
  • Enter the Survey Code from your receipt.

  • Start the Survey by clicking ‘Start’.
  • Answer Questions about your visit.
  • Provide Personal Information if entering a sweepstakes.
  • Submit Your Feedback.
  • Receive a Validation Code for a reward on your next visit.
  • For those who prefer other methods like phone surveys or mail-in entries, these options typically require similar steps of providing feedback and personal details.

Rewards Offered

Free Cookie with Sandwich Purchase: Get a coupon for a free cookie redeemable with your next sandwich purchase.
Validation Code: Use this code to redeem offers listed on your receipt.
Sweepstakes Entry: Some surveys may offer the chance to enter a sweepstakes for additional prizes.

Rules & Regulations

  • Eligibility: Open to legal residents of the U.S., 18 years or older.
  • Receipt: Necessary for participation.
  • Time Limit: Survey must be completed within 3 days of receipt.
  • One Entry Per Person: Strictly one entry per receipt.
  • No Cash Exchange: Rewards cannot be converted into cash.
  • Employee Exclusion: Not open to employees or their families.

Potbelly Customer Support

  • Website: potbelly.com
  • Survey Site: www.potbellylistens.com
  • Phone: (312) 951-0600
  • Address: 111 N Canal St Ste 850, Chicago, IL, 60606-7204, USA.


This survey is a straightforward way for you to share feedback about your experience at Potbelly Sandwich Shop. Check your receipt or visit the PotbellyListens survey website for all the details.